Terms of Service
Last updated July 2026. By creating an organization or signing in to Ordinex, you agree to these terms.
The service
Ordinex is a field operations and safety-documentation platform for construction trade contractors, provided on a subscription basis to the organization that signs up ("you" or "your organization").
Accounts & seats
Billing is per seat, on the tiers listed on our pricing page. A seat is any user who can create documents — every foreman and every admin uses one, at the same price. Workers are unlimited and free. Your organization's admin is responsible for managing seats and users.
Your data
You own the data your organization enters into Ordinex. We do not claim ownership of your forms, photos, project records or documents. You can export the full organization at any time from the Settings tab.
Acceptable use
Don't use Ordinex to store or transmit unlawful content, attempt to breach another organization's data isolation, or resell access to the platform without a separate written agreement.
Signed records
Submissions signed in the field (tailgates, inspections, FLRAs and similar forms) are locked at the moment of signature and cannot be edited after. Ordinex provides the documented trail; regulatory compliance always depends on your organization's own safety program.
Billing & cancellation
Subscriptions are billed monthly or annually via Stripe. You can change plans, add or remove seats, or cancel at any time from the Billing tab. Cancellation takes effect at the end of the current billing period.
Availability
We aim for high availability but don't guarantee uninterrupted service. The mobile app is built to work offline and sync when connectivity returns, specifically to reduce the impact of connectivity gaps on site.
Limitation of liability
Ordinex is provided "as is." To the extent permitted by law, Ordinex is not liable for indirect or consequential damages arising from use of the platform. Nothing here limits liability that can't be limited by law.
Changes to these terms
If these terms change materially, we'll notify organization admins by email before the change takes effect.
Contact
Questions about these terms: [email protected].