Talk to a person, not a ticket queue.
One inbox, read by the people who build the product. Tell us what you build, what's broken, or what your trade needs that we don't have yet.
Book a 15-minute walkthrough
Thinking about it? Leave your name and trade and Ordinex will call you within 1 business day — a short walkthrough on your kind of jobsite, from the people who build the product.
Book a walkthroughSupport
Email gets a human reply within 1 business day. A crew that cannot file a form, or a login that fails on site, is our first priority: text or call 604 722 0685, 6:00–18:00 Pacific, Monday to Saturday, and it is fixed the same day. Include your company name and, for a specific record, the project and date.
Email supportBilling
Seats, invoices and plan changes are self-serve in the admin panel's Billing tab — but if something doesn't add up, we'll sort it by email.
Email billingBased in Canada · We answer in English · Email within one business day · Site emergencies the same day · Your data is yours: export it any time, and signed records never change.
Or just try it — no call needed.
The trial is self-serve and free for 14 days. The product answers most questions itself.
Start your free trial