Talk to a person, not a ticket queue.
One inbox, read by the people who build the product. Tell us what you build, what's broken, or what your trade needs that we don't have yet.
Product & sales
Questions before you start a trial, or a trade pack you'd like to see built. There's no sales team to route you through — the answer comes from the builders.
[email protected]Support
Already running Ordinex and something's off? Include your company name and, if it's about a specific record, the project and date — it makes the fix faster.
Email supportBilling
Seats, invoices and plan changes are self-serve in the admin panel's Billing tab — but if something doesn't add up, we'll sort it by email.
Email billingBased in Canada · We answer in English · Typical response within one business day.
Or just try it — no call needed.
The trial is self-serve and free for 14 days. The product answers most questions itself.
Start your free trial